Action Required for KYC getting On-Hold - Contact details Validation Failure

by Kshitiz Chaurasia

With reference to the SEBI Circular “SEBI/HO/MIRSD/DoP/P/CIR/2022/46” dated April 06, 2022, wherein SEBI has advised KRAs to implement new guidelines to validate the records of clients (existing as well as new clients) whose KYC has been completed using Aadhaar as an Officially Valid Document (OVD).

As a part of the validation process, KRAs shall validate the following details:

  1. Aadhaar through Unique Identification Authority of India (UIDAI) authentication / verification mechanism.
  2. Mobile number / Email ID using OTP validation (only in cases where mobile number and e-mail ID provided by client are not seeded with Aadhar)
  3. PAN using Income Tax Database.

As per the information received from the KRAs through RTAs, wherever the Mobile number and Email ID could not be verified, for such clients KYC status against the PAN will be kept ‘ON HOLD’ with effect from August 18, 2023.

Once the KYC gets on-hold, the clients can refer the below links to validate the KYC as per the associated KRA -

NDML KRA - Click Here

CVL KRA - Click Here

KARVY KRA - Click Here

DOTEX KRA - Click Here

CAMS KRA - Click Here